Contact Healthy Benefits Plus Customer Service

The Healthy Benefits Plus customer service email address for general questions and information requests is info@optum.com. You can use this address to learn more about the services offered by the company, their programs, and benefits. You can also email support to check your benefit balance, resolve transaction or purchase issues, or request a replacement card in case yours was lost, stolen, or damaged. The same email can be used to share your experience or file a complaint. You will usually get a response from the customer care team with the required information as soon as they study your matter. If you have concerns regarding the Privacy Policy, email them to privacy@optum.com.

The Healthy Benefits Plus support hours are not specified on the official website. However, you can try reaching customer care within regular business hours, Monday to Friday from 9 a.m. to 5 p.m. CT. The customer relations team will usually monitor emails during these hours. You can send your inquiry to customer support whenever it is convenient for you, and the company’s representatives will get in touch with you to discuss the details, answer your questions, or provide instructions to resolve the problem as soon as they study your case. If the matter is not urgent, you can send your request via regular mail.

The fastest way to reach the Healthy Benefits Plus customer service team online is to email your inquiry to info@optum.com. The support agents at this address will answer your questions about their programs, your benefit balance, or transactions, and find ways to resolve activation and card-related issues. You can also visit the Healthy Benefits Plus website for general information. To get in touch with the customer relations team from there, click the Terms of Service tab at the bottom of the homepage and find the email link in the Contact Us section of the document. Click the link to send a direct message to the company’s representatives.